Question 1

Where do I access my purchased programs?

Accepted Answer

You can access your purchased program PDF by logging in and clicking on "My Programs" from the drop-down menu. Additionally, you can access your programs directly from your account page.

Question 2

How do I access the exercise library?

Accepted Answer

To access the exercise library, simply login and click on "exercise library" either from the drop-down menu or your account page.

Question 3

Do my programs or access to the exercise library expire?

Accepted Answer

No, your programs and access to the exercise library do not expire. They remain available to you indefinitely after purchase.

Question 4

Is my account information private?

Accepted Answer

Yes, your account information is kept confidential between you and the Hunter Chilton Fitness team. Your private information will not be shared or used without your consent.

Question 5

What payment methods do you accept?

Accepted Answer

We accept credit card payments (Visa or Mastercard) through our secured third-party payment gateway WiX Payments, as well as PayPal.

Question 6

When can I access my program?

Accepted Answer

Once you purchase your program, you will have immediate access to the PDF. Simply go to your account page and click on "My Programs" option from the login drop-down menu.

Question 7

I am having trouble accessing my program

Accepted Answer

If you encounter any issues accessing your programs, please contact the Hunter Chilton Fitness team at customerservice@hunterchiltonfitness.com for assistance.

Question 8

Do you accept refunds for the programs?

Accepted Answer

No, all sales are final. Due to the downloadable PDF format of the programs, refunds are not provided once the program has been purchased.

FAQ